FAQ

Greg Hill

Carpet & Flooring Specialist

Luxury Vinyl Tiles

Parquet & Wood Flooring

Commercial Flooring

FAQ

What is the quickest way to contact you?
Do you have a Free estimate service and long do I have wait for you to visit?
How long should I wait for a fitting date?
When changing my carpet, should I change my underlay?
What is the total thickness of a finished Designer Vinyl tiled floor?
Does you're work come with a guarantee?

Q: What is the quickest way to contact you?

A: Mobile telephone number: 07973 370 847

Q: Do you have a estimate service and how long do i have to wait for you to visit?

A: Yes, all local estimates are free. Some estimates will require more time and work hours, so a small charge is inccured, This will be deducted from the final bill. Normal visits can take place within 2 weeks.

Q: How long should I wait for a fitting date?

A: Normally between 1 - 3 weeks depending on stock and fitting schedule.

Q: When changing my carpet, should I change my underlay?

A: If you're underlay breaks up when fold it. The underneath has turned to powder you should replace it. Never fit a new capet onto underlay which is over 10 years old. You're only going to wear the carpet down quicker.

Q: What is the total thickness of a finished designer vinyl tiled floor?

A: Designer vinyl tiles are not particularly thick but you have to have a smooth and flat base for them to be laid on. This layer has to be professionally installed. Total depth when finished is between 6mm and 9mm fitted.

Q: Does you work carry a guarantee?

A: Yes, all of our work is guaranteed. We only install products that come with a manufactures guarantee. The majority of products used, come with minimum of 1 year and go up to a maximum of 25 years guarantee.

Q: Are you Qualified in Floorcovering?

A: . Yes, I have achieved NVQ Level 2 Status in Floorcovering. I am approved, a Master Fitter with The National Institue of Carpet & Floorlayers membership number: 1145.

Approved Design vinyl Tile Fitter with the National Insititue of Carpet &Floorlayers.

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